Description of specific commercial transactions / Company
| Distributor | Kioi Corporation |
| Operation Manager | Representative Director: ELIO ORSARA |
| address | 〒102-0083 |
| Hanzomon House 203, 2-5-2 Kojimachi, Chiyoda-ku, Tokyo | |
| telephone number | 03-3239-6771 |
| Fax number | 03-5210-5702 |
| email address | delivery@elio.co.jp |
| Qualifications and Licenses | Mail order liquor retail license |
| Wholesale license and mail order retail license for self-imported alcoholic beverages | |
| Koji Law 3786 Acquisition date: September 28, 2011 | |
| Due to the Minors' Drinking Prohibition Act, we cannot sell alcohol to minors. Therefore, we ask you to enter your date of birth on the purchase screen to verify your age. | |
| URL | http://www.elio.jp |
| Necessary charges other than the product | The following fees will be charged in addition to the product price. |
| [Consumption tax] 8%, 10% | |
| [Shipping Fee] Shipping fees are as follows: | |
| Delivery to Kanto, Hokuriku, and Shinetsu regions: from 1,100 yen (tax included) | |
| Delivery to Tohoku and Kansai regions: from 1,200 yen (tax included) | |
| Delivery to Chugoku region: from 1,300 yen (tax included) | |
| Delivery to Shikoku region: from 1,400 yen (tax included) | |
| Delivery to Hokkaido and Kyushu regions: from 1,500 yen (tax included) | |
| *Domestic shipping is free for purchases over 5,000 yen (tax included). *Please note that frozen products and carefully selected products cannot be shipped together. |
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| How to order | 1) Click "Add to Cart" for the product you want to purchase. |
| 2) Go to the purchase page by clicking on the basket icon in the top right of this website. | |
| 3) If you have any special instructions, such as a specific delivery date and time, please use the special instructions to the store section. | |
| 4) Please enter the shipping address, payment method, coupon code, and billing address if they are different. | |
| 5) Click Pay Now and you're done. | |
| *You must log in to purchase. | |
| 6) After you have completed your purchase, you will receive an order confirmation email. Please check the contents of this email. | |
| How to order | [Items in stock] |
| After confirming payment of your order, we will ship within 3 business days. | |
| (However, this does not include shipping during long holidays such as summer, Golden Week, and winter holidays.) | |
| [Pre-order items, special order items, and special order items] | |
| As soon as the product arrives, we will ship it out after confirming your payment status. | |
| [If out of stock] | |
| If the product you want is out of stock, we will contact you and cancel your order. | |
| *Please note that we currently do not ship overseas. | |
| We do our utmost to ensure that our products are shipped correctly, but if the product you receive is defective or different from the product you ordered, please contact us within 7 days of receiving the product. We will exchange or refund the product at our expense. We cannot accept returns without contacting us. |
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| *After receiving the returned item, we will exchange the item or refund the purchase price. However, we cannot accept returns or exchanges for items that have been used, items that have been delivered more than 8 days ago, or items that have become damaged or stained while in your possession. | |
| * In case of customer convenience | |
| Please note that returns and exchanges are not possible unless there is a defect in the product. | |
| *Please note that due to the nature of viewing on a computer or mobile device, the product image may differ slightly from the actual color. | |
| The color of the image is not considered a defect on our part. If you would like to know more about the color, please contact us before purchasing. |